Tom knows that everyone has different financial goals, so he takes the time to fully understand each client’s situation in order to recommend the most appropriate mortgage solutions. Guaranteed Rate Affinity offers a full range of loan products and programs to fit specific financing needs, and he makes sure to have a thorough understanding of each. Tom’s first objective is to help clients make the best choice, but that is just one aspect of his elite service. He works with homebuyers throughout the mortgage process as a consultant and guide, directing the activities of a dedicated team that includes loan assistants, processors, underwriters and closing specialists. Tom also coordinates with real estate agents and other industry professionals to ensure that the transaction closes as quickly and smoothly as possible.
"The team was very easy to work with and very friendly. Things were a bit last minute - for example, I had to call the building's insurance company twice the day before our closing to get the necessary documents. I know things tend to be last minute when it comes to purchasing property, but I wish it could have been smoother leading up to the day. "
Kelsea P. | Mar 2021
"Overall experience with personal guide acne was excellent. Occasionally, we were given last minute request of documents especially on Friday near end of the day. It was stressful. "
Adeline H. | Mar 2021
"Very thorough, fast and great communication."
Andres P. | Mar 2021
"Tom was always available and extremely accommodating to meet my needs."
Tomika S.
"Good rates, good follow up and easy online process."
